Rapid Response Service

Accidents and incidents often occur at the most inopportune time; Accident Specialist provides a 24hour response serves that is available to attend to all accident and incident scenes in order to secure and or record evidence.

In the event of an accident or incident, we can arrange to have a member of our staff onsite quickly, dependant on your location, we are based in KZN, however are available nationally.

In the case of a roadway accident, the scene contains vital evidence such as skid marks, gouge marks, debris and other evidential factors that can provide information about the event, if not identified and or recorded immediately is usually detrimental. Similarly, other incidents such as work place incidents also hold particular evidential factors that should be identified, recorded and considered immediately.

Our highly experienced staff makes use of some of the latest technology in identifying, recoding and processing the information.

Regardless of the accident cause, it is only a matter of time before the company, their insurers, attorneys, or professional accident investigators will be trying to understand the facts in order to determine the true cause of the accident and to assess criminal or civil liability, especially where there are conflicting versions.

Risk managers, insurers, defendants’ and plaintiffs’ attorneys alike often ask “Just tell me what happened, and soon” this becomes extremely difficult when the scene has not been analyzed appropriately by experienced specialist.

Companies, their insurers and all attorneys want an early and accurate picture of how the accident or incident occurred. Factual evidence can be obtained through an immediate and meticulous on scene investigation conducted by experienced specialists who analyze the scene and the evidence to determine causation and to preserve all accident evidence.

Inexperienced staff and even risk managers often do not take the appropriate steps to secure and protect evidence available at the scene. Consequently, scene evidence, which often is the only proof of how the event actually occurred, is lost, damaged or altered diminishing its usefulness in case evaluation, litigation or settlement negotiations. To avoid this, procedures to ensure that a rapid, competent, on-site investigation is conducted that secures the site and preserves important physical accident evidence should be implemented. This type of approach, known as a rapid response scene investigation, will optimize the results and preserve key evidence for later evaluation. It is this rapid response service that is offered by Accident Specialist that usually results in the correct answers, and usually assists in reduced litigation and settlement costs.